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frozen pipe

Remote Alaska Frozen Pipe Claim Addressed with Prompt Inspection

Overview Of Claim
An insured on a remote island of Alaska discovered that a building was damaged due to a burst, frozen pipe. Because of the distant location of the property, the insurance carrier had very little information about the nature of the claim or the circumstances surrounding it. In addition, the insurer had no claim staff anywhere near the area that could conduct an investigation into the matter.

Expansive Network Of Independent Claims Adjusters  
Being aware of the geographic reach of our expansive network of highly experienced independent claims adjusters, the insurance company asked Empathy Claims to conduct the claims investigation. We coordinated one of our nearby local adjusters to the case, who promptly traveled to the remote Alaskan island.

Upon arrival, the adjuster met with the insured and was able to complete a comprehensive inspection of the pipe and the resulting damage to the property. We were able to provide our insurance company client with the facts surrounding the claim and an estimate of the damage. Through our timely and efficient adjusting services, the carrier had the information they needed to determine if the loss was covered under the insured’s property policy.  

Multi Line Independent Claims Adjusters With A Global Reach
Regardless of the line of coverage, the professionals at Empathy Claims can manage the adjusting process from start to finish in a vast range of both domestic and international locations. Our world-wide network of independent adjusters will perform their work promptly, efficiently and with an unmatched level of outstanding customer service.  You can count on Empathy Claims to be your advocate, even in the most distant or rural locations where you need an adjuster in the field. 

Experienced Property Claims Adjusters
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This case study illustrates our capabilities to perform industry leading adjusting services, even in the most remote geographic locations. Contact us today to learn more about how Empathy Claims can put our over two decades of knowledge and experience to work for all of your adjusting needs. 

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