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Providing Service with Empathy Since 1994

casualty claims adjuster

Casualty Claims Adjuster

Since 1994, the dedicated professionals at Empathy Claims have been providing independent, casualty claims adjusting services for insurance carriers all across the United States, as well as numerous foreign countries, including Canada and Mexico. Whether your customer is insured under a contract or self-funded and using your company as a claims administrator, you can count on our decades of knowledge and experience in the field to provide the highest quality casualty claims adjusting services, as well as a second to none customer service experience.


The Empathy Claims Advantage

As an insurance carrier, when you partner with Empathy Claims for your casualty claim adjusting needs, you will have an entire team of professionals working together on your behalf. We are proud to offer our clients a very unique, tailor fit approach to managing claim adjusting assignments.  

Single Point Of Contact

Your adjusting projects will be assigned a single point of contact, a live claims specialist who will manage your assignment from inception to completion. Your dedicated contact is always available by phone or email. Our specialists answer their phones personally and respond to emails promptly.

Seamless Report Flow Process

Field reports are sent back directly to your dedicated claims specialist from our centralized office location. This strategy allows your single point of contact to always be up to date on all developments regarding claims adjusting assignments.  

Single Source Solution For All Needs

Empathy Claims is the one stop remedy for all of your insurance carrier adjusting, appraisal, investigation, surveillance, and medical case management needs.


The Importance Of Quality Casualty Claims Adjusting Services

When an insured has a casualty claim, the adjusting process is critical to providing a fair outcome for all parties involved.  It is the responsibility of an independent casualty claims adjuster to evaluate the circumstances surrounding a claim, gather facts and determine an equitable settlement for both the insured and the carrier. Casualty adjusters must not only have a great deal of industry knowledge and experience, but also the ability to productively interact with multiple parties, including  attorneys, other insurance companies, witnesses, and a host of other individuals involved in a claim.  

At Empathy Claims, we hire only the best and most experienced casualty claims adjusters in the industry. Our professional team is highly skilled in all areas of the adjusting process including, research, fact gathering, medical records, interviewing, settlements, and negotiations. 

Contact Us Today

Whether your assignments involve routine casualty losses or complicated cases where a settlement of a great deal of money is a possibility, you can count on the highly experienced professionals at Empathy Claims to be your strong advocates in the field. Sometimes it is not always possible to have in house casualty adjuster in every location in which you have customers. We have a vast network of adjusters located across the country, as well as internationally who can represent your insurance company with the highest level of ethical standards and professionalism.  

Contact us today to learn more about why Empathy Claims has been the chosen, independent casualty adjusting organization for so many insurance carriers and self-insured entities during the past two decades.


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Independent Property and Casualty Insurance Claims Adjusters, Investigators & Appraisers you can count on.

Our Mission

To transform the independent insurance adjusting industry nationwide and globally with superior, convenient, fast, fair customer service and empathy every time.

Make Empathy Claims your convenient one-stop insurance adjusting and appraisal service provider today!

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