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Providing Service with Empathy Since 1994

independent construction defect claims adjusters

Independent Construction Defect Claims Adjusters

Construction defect claims can be complicated by nature and that is why so many insurance carriers and self-funded entities have turned to Empathy Claims for our high quality, prompt and efficient claims adjusting services. Since 1994, we have had extensive adjusting experience in the field of construction defect claims, not only in the United States, but also internationally.

Construction Defect Claims Adjusters

A construction defect claim is defined as a circumstance where property damage has occurred to a third-party claimant, as a result of defective or faulty work being completed by a contractor during a construction project.

Independent Construction Defect Insurance Adjusters - Determining Critical Facts

The mission of Empathy Claims has always been to advocate for our insurance carrier and self-funded entity clients. When it comes to construction defect claims, it is critical for a claims adjuster to gather and verify all vital pieces of information needed to determine whether a claim is covered under an insured’s commercial liability policy.

In our role as construction defect claim adjusters, we will utilize our many years of experience to perform the following tasks.

  • Determine all parties involved, including owner of building, contractor, architect, sub-contractors, supervisors etc.
  • Document timeframe in which work occurred.
  • Evaluate scope of project (SOW).
  • Identify any involved post work activity (maintenance, alterations).
  • Gather all other pertinent facts.
  • Inspect damage.
  • Prepare repair estimates for the resulting damages.
  • Submit findings to insurance carrier or self funded entity.

Experienced Adjusters For Construction Defect Claims
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By working with the highly knowledgeable adjusters at Empathy Claims, we can help our insurance company clients verify and document critical facts as they relate to determining liability for construction defect claims.

When it is not possible to have your own claims staff out in the field, you can count on the professionals at Empathy Claims to be strong advocates for you. Contact us today to learn more about why so many insurance carriers and self-funded entities have selected Empathy Claims to be their trusted partner.

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Business interruption claims can be complicated and it is best to partner with an experienced, independent adjusting firm like Empathy Claims to be your advocate in the field. We are proud of the reputation we have earned in the industry for our top-quality adjusting work and second to none customer service. Let us put our many years of business interruption policy adjusting experience to work for your insurance company’s claim operations.


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Independent Property and Casualty Insurance Claims Adjusters, Investigators & Appraisers you can count on.

Our Mission

To transform the independent insurance adjusting industry nationwide and globally with superior, convenient, fast, fair customer service and empathy every time.

Make Empathy Claims your convenient one-stop insurance adjusting and appraisal service provider today!

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