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Providing Service with Empathy Since 1994

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Benefits To Partnering With An Independent Insurance Claims Adjuster

benefits to partnering with an independent insurance claims adjuster

Settling a claim with an insured is one of the primary obligations set forth in the insurance contract between a carrier and the policy holder. In order for an insured to be made whole again after a loss, an impartial and fair assessment must be made about the extent of financial harm that has been suffered.  That’s why the role of an adjuster is so critical to the claim resolution process for insurance companies.   

Many insurance carriers have in house claim departments, but there are also a number of very compelling reasons for an insurer to simultaneously work with a reputable, independent adjusting company at the same time. Here are just some of the many benefits that can be realized when an insurance carrier hires an independent claims adjusting organization:


When an insurance carrier hires an independent adjusting organization to work on their behalf, the company can count on having a reliable advocate in the field. An experienced and knowledgeable claims adjuster will always protect the contractual rights of the insurer, while at the same time determine a fair claims settlement for all involved parties. One of the fundamental duties of an independent claims adjuster is to evaluate (along with the carrier) whether a loss is covered under the policy. Once coverage is established, the independent adjuster will conduct the adjustment process with the insurer’s best interests always in mind. 

Time Savings

Many insurance companies have customers all across the country and sometimes around the world. Should a claim take place in a location that the insurer doesn’t have a field office or a representative nearby, it can be a very time consuming task to get an in house adjuster in place to process a claim. Another great benefit of working with an independent claims adjuster is that they have a network of professionals spread out all over the U.S., as well as in other countries. Saving time during the claims settlement process can be very beneficial to an insurance company.         

Highly Experienced & Knowledgeable Adjusters 

Independent claims adjusters are some of the most knowledgeable professionals in the industry. These dedicated people have handled every imaginable claim and can utilize their great depth of knowledge and experience to ensure that an insurance carrier is being represented equitably. Whether a claim adjusting project is routine or very complex and time consuming, having a seasoned adjuster working on behalf of an insurer can be a valuable asset.    

Empathy Claims Can Help

Empathy Claims is an independent adjusting company with many years of experience working with claims of every kind. Our dedicated team of professionals strongly advocate in the field for our insurance company customers and always strive to protect their interests and rights. Our vast network of adjusters are located across the nation and in many foreign countries. We are proud of the outstanding reputation we have earned over the decades for our high quality adjusting work and second to none customer service. Contact us here to learn more about the many benefits that Empathy Claims can bring to your insurance carrier’s claim operation.


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